2017 Ram PromasterProblems, recalls & complaints

NHTSA has logged 57 owner complaints about the 2017 Ram Promaster, most often about the electrical system. It is covered by 10 safety recalls, and for recall 17V-786 the manufacturer reports only 2% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 18, 2026. Updated daily.

Complaints by system

Where the 2017 Ram Promaster has problems

57 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system201
Engine192
Power train140
Exterior lighting60
Service brakes51
Engine and engine cooling41
Equipment31
Structure31
Steering30
9 other systems122

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2017 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Show 6 more recalls
100%repaired · 2018 Q4

Seats

Recall 19V-332 · Mar 1, 2019 · 90 vehicles · 90 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

2%repaired · 2019 Q1

Equipment

Recall 17V-786 · Dec 8, 2017 · 550 vehicles · 11 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

100%repaired · 2018 Q3

Other: labels

Recall 17V-273 · Apr 25, 2017 · 113,896 vehicles · 113,644 repaired

Risk. The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

96%repaired · 2018 Q2

Air bags: frontal

Recall 16V-910 · Dec 16, 2016 · 25 vehicles · 24 repaired

Risk. If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2017 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Promaster owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact…
Complaint 11719802 · Feb 23, 2026 · 346,544 miles
The windshield cowl on this vehicle is poorly designed, allowing water intrusion from multiple points. This is not a minor leak but a severe design flaw that creates immediate and dangerous safety hazards while driving, particularly at highway speeds. The most critical issue is water pouring…
Complaint 11648025 · Mar 13, 2025
There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the…
Complaint 11614481 · Sep 13, 2024

Own a 2017 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.