2025 Ram PromasterProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2025 Ram Promaster, most often about the engine. It is covered by 5 safety recalls, and for recall 25V-720 the manufacturer reports only 34% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 29, 2026. Updated daily.

Complaints by system

Where the 2025 Ram Promaster has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine30
Steering20
Electrical system10
Latches/locks/linkages10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2025 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

34%repaired · 2026 Q3

Cooling system: radiator assembly

Recall 25V-720 · Oct 23, 2025 · 300,691 vehicles · 101,508 repaired

Risk. Electrical circuits that overheat increase the risk of a fire.

Problem, fix and repair progress →

Show 1 more recall
63%repaired · 2026 Q3

Sensing system: camera

Recall 25V-330 · May 21, 2025 · 235,640 vehicles · 149,571 repaired

Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2025 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2025 Ram Promaster safety ratings

2025 Ram ProMaster CV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What Promaster owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The check-engine light came on my 2nd day of ownership (less than 100 miles driven by me, but 2032 miles on it when purchased new - RV conversion from Entegra Coach through LaMesa RV), on October 5, 2025. After diagnosis at a Ram dealership (Larry Miller Dodge Ram in Tucson AZ), they identified the…
Complaint 11753738 · Jul 30, 2026
Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I believe…
Complaint 11728215 · Mar 31, 2026
Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After…
Complaint 11697894 · Nov 6, 2025

Own a 2025 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.