2015 Ram PromasterProblems, recalls & complaints

NHTSA has logged 61 owner complaints about the 2015 Ram Promaster, most often about the electrical system. It is covered by 12 safety recalls, and for recall 19V-333 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 1, 2026. Updated daily.

Complaints by system

Where the 2015 Ram Promaster has problems

61 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system171
Engine160
Power train121
Service brakes100
Vehicle speed control30
Engine and engine cooling30
Fuel/propulsion system30
Wheels20
Electronic stability control (ESC)20
6 other systems90

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2015 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Show 8 more recalls
44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

100%repaired · 2018 Q3

Other: labels

Recall 17V-273 · Apr 25, 2017 · 113,896 vehicles · 113,644 repaired

Risk. The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

80%repaired · 2018 Q1

Power train: automatic transmission

Recall 16V-529 · Jul 12, 2016 · 329,540 vehicles · 263,589 repaired

Risk. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Problem, fix and repair progress →

74%repaired · 2018 Q1

Electrical system: software

Recall 16V-253 · Apr 28, 2016 · 6,422 vehicles · 4,729 repaired

Risk. Trailer brake lights that are inoperative can increase the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2017 Q3

Electrical system

Recall 16V-202 · Apr 11, 2016 · 23,930 vehicles · 20,211 repaired

Risk. An unintended shift into neutral will prevent the vehicle from being moved.

Problem, fix and repair progress →

79%repaired · 2017 Q2

Ignition: switch

Recall 15V-799 · Nov 25, 2015 · 16,106 vehicles · 12,720 repaired

Risk. An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control…

Problem, fix and repair progress →

86%repaired · 2016 Q3

Air bags: side/window

Recall 15V-223 · Apr 15, 2015 · 2,408 vehicles · 2,064 repaired

Risk. In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2015 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2015 Ram Promaster safety ratings

2015 Ram Promaster VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Promaster owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic…
Complaint 11768314 · Oct 1, 2026 · 99,755 miles
While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car…
Complaint 11724218 · Mar 13, 2026
The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.
Complaint 11506133 · Feb 7, 2023

Own a 2015 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.