Electrical system: softwareRecall 16V-253 · Ram vehicles

Chrysler (FCA US LLC) recall 16V-253 covers 6,422 Ram vehicles for a electrical system: software problem, reported to NHTSA on April 28, 2016. The manufacturer's latest report (2018 Q1) shows 74% of affected vehicles repaired.

74%
Vehicles repaired4,729 of 6,422 · 2018 Q1
Vehicles affected6,4222 models
ReportedApr 28, 2016Owners notified Jun 20, 2016
Complaints since58Same system, after the recall

Source: NHTSA recall 16V253000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

The risk

Trailer brake lights that are inoperative can increase the risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 109 vehicles were listed as unreachable.

0%50%100%2016 Q22018 Q1
2 models

Vehicles in this recall

Built from August 15, 2014 to February 15, 2016. Not every vehicle in these model years is included; check by VIN.