Equipment
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
NHTSA has logged 27 owner complaints about the 2015 Ram Promaster City, most often about the power train. It is covered by 3 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 2, 2025. Updated daily.
27 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 15 | 1 |
| Electrical system | 11 | 0 |
| Engine | 10 | 0 |
| Exterior lighting | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Electronic stability control (ESC) | 1 | 0 |
| Steering | 1 | 0 |
| Suspension | 1 | 0 |
| Vehicle speed control | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Risk. The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle…
Risk. Trailer brake lights that are inoperative can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
2015 Ram Promaster City VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM…
Tcm module lost communication from the battery. Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly. The wires are still corroded. There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.