repaired · 2023 Q3
Exterior lighting: turn signal
Risk. The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
2020 Ram Promaster CityProblems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2020 Ram Promaster City, most often about the structure. It is covered by 2 safety recalls, and for recall 21V-728 the manufacturer reports only 59% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 15, 2022. Updated daily.
Complaints by system
Where the 2020 Ram Promaster City has problems
1 complaint grouped by the system owners reported.
1Structure
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Ram Promaster City recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q4
Antilock/traction control/electronic limited slip: control unit/module
Risk. The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2020 vs. every other Promaster City year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Ram Promaster City safety ratings
2020 Ram ProMaster City VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster City owners report
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section…
Own a 2020 Promaster City?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.