repaired · 2019 Q2
Equipment
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
2016 Ram Promaster CityProblems, recalls & complaints
NHTSA has logged 25 owner complaints about the 2016 Ram Promaster City, most often about the electrical system. It is covered by 3 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 10, 2024. Updated daily.
Complaints by system
Where the 2016 Ram Promaster City has problems
25 complaints grouped by the system owners reported.
8Electrical system
7Engine
7Power train
2Electronic stability control (ESC)
2Vehicle speed control
2Exterior lighting
1Wheels
1Seat belts
1Structure
11 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 8 | 0 |
| Engine | 7 | 0 |
| Power train | 7 | 0 |
| Electronic stability control (ESC) | 2 | 0 |
| Vehicle speed control | 2 | 0 |
| Exterior lighting | 2 | 0 |
| Wheels | 1 | 0 |
| Seat belts | 1 | 0 |
| Structure | 1 | 0 |
| 1 other systems | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2016 Ram Promaster City recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q1
Other: labels
Risk. The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle…
repaired · 2018 Q1
Electrical system: software
Risk. Trailer brake lights that are inoperative can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2016 vs. every other Promaster City year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2016 Ram Promaster City safety ratings
2016 Ram Promaster City VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster City owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown)…
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAUSE…
COOLING FAN AND RELAY BLEW AT 46000 MILES. COOLING FAN BEARINGS WENT AND SEIZED, COOLING FAN RELAY NO GOOD. DEALER WOULD NOT WARRANTY BECAUSE IT WAS OVER 36000 MILES. FROM WHAT I READ ON FORUMS, THIS IS A COMMON ISSUE WITH THIS VAN AND THEY ARE AWARE OF IT, YET THEY HAVE NOT RECALLED ANY. I FIRST…
Own a 2016 Promaster City?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.