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2019 Ram Promaster CityProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2019 Ram Promaster City, most often about the electrical system. It is covered by 1 safety recall, and for recall 21V-728 the manufacturer reports only 59% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 59%Owner complaints52 with a crash, fire or injuryTypical failure mileage0kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 27, 2024. Updated daily.

Complaints by system

Where the 2019 Ram Promaster City has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Air bags11
Steering10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2019 Ram Promaster City recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2023 Q3

Exterior lighting: turn signal

Recall 21V-728 · Sep 21, 2021 · 23,853 vehicles · 14,076 repaired

Risk. The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2019 vs. every other Promaster City year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score

'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Ram Promaster City safety ratings

2019 Ram Promaster City VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No

Own a 2019 Promaster City?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.