Exterior lighting: turn signalRecall 21V-728 · 2019–2021 Ram Promaster City
Chrysler (FCA US, LLC) recall 21V-728 covers 23,853 2019–2021 Ram Promaster City for a exterior lighting: turn signal problem, reported to NHTSA on September 21, 2021. The manufacturer's latest report (2023 Q3) shows 59% of affected vehicles repaired.
Source: NHTSA recall 21V728000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
59%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 330 vehicles were listed as unreachable.