repaired · 2023 Q3
Exterior lighting: turn signal
Risk. The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
2021 Ram Promaster CityProblems, recalls & complaints
NHTSA has logged 5 owner complaints about the 2021 Ram Promaster City, most often about the engine. It is covered by 3 safety recalls, and for recall 21V-728 the manufacturer reports only 59% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 12, 2024. Updated daily.
Complaints by system
Where the 2021 Ram Promaster City has problems
5 complaints grouped by the system owners reported.
3Engine
1Equipment
1Exterior lighting
1Seat belts
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 3 | 0 |
| Equipment | 1 | 0 |
| Exterior lighting | 1 | 0 |
| Seat belts | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2021 Ram Promaster City recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q3
Seat belts
Risk. An unsecured child restraint system can increase the risk of injury during a crash.
repaired · 2022 Q4
Antilock/traction control/electronic limited slip: control unit/module
Risk. The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2021 vs. every other Promaster City year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2021 Ram Promaster City safety ratings
2021 Ram ProMaster City VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster City owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX]. It is likely that these two vehicles came off the assembly…
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX]. It is likely that these two vehicles came off the assembly…
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be…
Own a 2021 Promaster City?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.