repaired · 2018 Q3
Steering: rack and pinion
Risk. A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
2018 Ram Promaster CityProblems, recalls & complaints
NHTSA has logged 16 owner complaints about the 2018 Ram Promaster City, most often about the engine. It is covered by 2 safety recalls, and for recall 18V-129 the manufacturer reports only 98% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 7, 2025. Updated daily.
Complaints by system
Where the 2018 Ram Promaster City has problems
16 complaints grouped by the system owners reported.
7Engine
3Electrical system
2Power train
2Exterior lighting
1Service brakes
1Steering
1Engine and engine cooling
1Fuel/propulsion system
1Seat belts
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 7 | 0 |
| Electrical system | 3 | 0 |
| Power train | 2 | 0 |
| Exterior lighting | 2 | 0 |
| Service brakes | 1 | 1 |
| Steering | 1 | 0 |
| Engine and engine cooling | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Seat belts | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2018 Ram Promaster City recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q2
Other: labels
Risk. If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2018 vs. every other Promaster City year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2018 Ram Promaster City safety ratings
2018 Ram Promaster City VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster City owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking…
The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results;…
I am not contacting NTSA to report a new safety concern but rather reporting that a fix addressing a known safety concern is not working. The concern is associated with a recall notice of 2015-2018 FCA vehicles with 4 cylinder Tigershark engines (a pertinent excerpt of the notice is shown below…
Own a 2018 Promaster City?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.