repaired · 2019 Q2
Equipment
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
2017 Ram Promaster CityProblems, recalls & complaints
NHTSA has logged 19 owner complaints about the 2017 Ram Promaster City, most often about the engine. It is covered by 3 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 8, 2025. Updated daily.
Complaints by system
Where the 2017 Ram Promaster City has problems
19 complaints grouped by the system owners reported.
8Engine
4Electrical system
3Visibility/wiper
2Exterior lighting
1Lane departure
1Structure
1Fuel system, gasoline
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 8 | 0 |
| Electrical system | 4 | 0 |
| Visibility/wiper | 3 | 0 |
| Exterior lighting | 2 | 0 |
| Lane departure | 1 | 0 |
| Structure | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2017 Ram Promaster City recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q1
Other: labels
Risk. The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle…
repaired · 2017 Q2
Air bags: side/window
Risk. If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2017 vs. every other Promaster City year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster City median. How we score
'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2017 Ram Promaster City safety ratings
2017 Ram Promaster City VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster City owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for. I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the…
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive…
Own a 2017 Promaster City?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.