2014 Ram PromasterProblems, recalls & complaints

NHTSA has logged 71 owner complaints about the 2014 Ram Promaster, most often about the electrical system. It is covered by 12 safety recalls, and for recall 19V-333 the manufacturer reports only 3% of affected cars repaired.

2014 Ram Promaster

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 24, 2025. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2014 Ram Promaster has problems

71 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system193
Power train140
Service brakes143
Engine131
Suspension101
Air bags82
Seats50
Exterior lighting51
Fuel/propulsion system50
10 other systems191

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2014 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Show 8 more recalls
44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

100%repaired · 2018 Q3

Other: labels

Recall 17V-273 · Apr 25, 2017 · 113,896 vehicles · 113,644 repaired

Risk. The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

74%repaired · 2018 Q1

Electrical system: software

Recall 16V-253 · Apr 28, 2016 · 6,422 vehicles · 4,729 repaired

Risk. Trailer brake lights that are inoperative can increase the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2016 Q1

Tires: pressure monitoring and regulating systems

Recall 14V-633 · Oct 8, 2014 · 23,053 vehicles · 19,457 repaired

Risk. If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure,…

Problem, fix and repair progress →

80%repaired · 2016 Q1

Front assembly: head restraint

Recall 14V-533 · Sep 4, 2014 · 18,953 vehicles · 15,150 repaired

Risk. If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Problem, fix and repair progress →

87%repaired · 2016 Q1

Air bags

Recall 14V-294 · Jun 4, 2014 · 17,727 vehicles · 15,348 repaired

Risk. This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk…

Problem, fix and repair progress →

89%repaired · 2015 Q2

Vehicle speed control: accelerator pedal

Recall 14V-032 · Feb 4, 2014 · 7,935 vehicles · 7,099 repaired

Risk. A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2015 Q2

Foundation components: hoses, lines/piping, and fittings

Recall 14V-034 · Feb 4, 2014 · 5,664 vehicles · 5,178 repaired

Risk. Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2014 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Ram Promaster safety ratings

2014 Ram Promaster VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Promaster owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent…
Complaint 11611532 · Aug 29, 2024 · 61,600 miles
MY PASSENGER SIDE MIRROR IS BEING FOLDED IN BY THE WIND AT 60 MILES PER HOUR. THIS IS EXTREMELY DANGEROUS AS THIS IS A CARGO VAN AND THERE ARE NO WINDOWS TO SEE IF ANYONE IS BESIDE ME. I CANNOT CHANGE LANES SAFELY WITHOUT THAT MIRROR WORKING PROPERLY. I BELIEVE THE ISSUE IS WITH THE MOTOR THAT…
Complaint 11377794 · Dec 3, 2020 · 45,000 miles
TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS…
Complaint 11258964 · Sep 30, 2019 · 86,000 miles

Own a 2014 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.