Front assembly: head restraintRecall 14V-533 · 2014 Ram Promaster
Chrysler Group LLC recall 14V-533 covers 18,953 2014 Ram Promaster for a front assembly: head restraint problem, reported to NHTSA on September 4, 2014. The manufacturer's latest report (2016 Q1) shows 80% of affected vehicles repaired.
Source: NHTSA recall 14V533000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
The risk
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
The fix
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
80%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 247 vehicles were listed as unreachable.
Vehicles in this recall
Built from July 1, 2013 to August 26, 2014. Not every vehicle in these model years is included; check by VIN.