2018 Ram PromasterProblems, recalls & complaints

NHTSA has logged 38 owner complaints about the 2018 Ram Promaster, most often about the electrical system. It is covered by 10 safety recalls, and for recall 19V-333 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 21, 2026. Updated daily.

Complaints by system

Where the 2018 Ram Promaster has problems

38 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system110
Engine110
Power train72
Visibility/wiper42
Service brakes30
Structure20
Tires20
Steering20
Electronic stability control (ESC)10
5 other systems51

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2018 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

34%repaired · 2026 Q3

Cooling system: radiator assembly

Recall 25V-720 · Oct 23, 2025 · 300,691 vehicles · 101,508 repaired

Risk. Electrical circuits that overheat increase the risk of a fire.

Problem, fix and repair progress →

–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

Show 6 more recalls
12%repaired · 2021 Q1

Equipment

Recall 19V-428 · Jun 11, 2019 · 325 vehicles · 39 repaired

Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

100%repaired · 2018 Q4

Seats

Recall 19V-332 · Mar 1, 2019 · 90 vehicles · 90 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

93%repaired · 2019 Q2

Air bags: side/window

Recall 17V-712 · Nov 14, 2017 · 3,514 vehicles · 3,277 repaired

Risk. A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2018 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Promaster owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for…
Complaint 11733867 · Apr 26, 2026
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was…
Complaint 11622586 · Oct 29, 2024 · 96,500 miles
As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an…
Complaint 11520227 · May 3, 2023

Own a 2018 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.