Air bags: side/windowRecall 17V-712 · 2018 Ram Promaster

Chrysler (FCA US LLC) recall 17V-712 covers 3,514 2018 Ram Promaster for a air bags: side/window problem, reported to NHTSA on November 14, 2017. The manufacturer's latest report (2019 Q2) shows 93% of affected vehicles repaired.

93%
Vehicles repaired3,277 of 3,514 · 2019 Q2
Vehicles affected3,5141 model
ReportedNov 14, 2017Owners notified Jan 11, 2018
Complaints since1Same system, after the recall

Source: NHTSA recall 17V712000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

The risk

A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

What to do

The fix

Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 23 vehicles were listed as unreachable.

0%50%100%2018 Q12019 Q2
1 model

Vehicles in this recall

Built from July 24, 2017 to August 23, 2017. Not every vehicle in these model years is included; check by VIN.