Lever and linkage: column shiftRecall 20V-036 · 2014–2019 Ram Promaster
Chrysler (FCA US LLC) recall 20V-036 covers 222,207 2014–2019 Ram Promaster for a lever and linkage: column shift problem, reported to NHTSA on January 23, 2020. The manufacturer's latest report (2022 Q1) shows 66% of affected vehicles repaired.
Source: NHTSA recall 20V036000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
66%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4,948 vehicles were listed as unreachable.