2016 Ram PromasterProblems, recalls & complaints

NHTSA has logged 33 owner complaints about the 2016 Ram Promaster, most often about the engine. It is covered by 14 safety recalls, and for recall 17V-786 the manufacturer reports only 2% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily.

Complaints by system

Where the 2016 Ram Promaster has problems

33 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine120
Power train80
Electrical system70
Exterior lighting40
Service brakes30
Vehicle speed control20
Fuel/propulsion system20
Steering10
Suspension10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2016 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Show 10 more recalls
3%repaired · 2023 Q4

Seats

Recall 19V-229 · Mar 22, 2019 · 776 vehicles · 20 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

100%repaired · 2018 Q4

Seats

Recall 19V-332 · Mar 1, 2019 · 90 vehicles · 90 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

2%repaired · 2019 Q1

Equipment

Recall 17V-786 · Dec 8, 2017 · 550 vehicles · 11 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

100%repaired · 2018 Q3

Other: labels

Recall 17V-273 · Apr 25, 2017 · 113,896 vehicles · 113,644 repaired

Risk. The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

85%repaired · 2017 Q4

Power train: automatic transmission

Recall 16V-461 · Jun 24, 2016 · 26,298 vehicles · 22,481 repaired

Risk. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Problem, fix and repair progress →

74%repaired · 2018 Q1

Electrical system: software

Recall 16V-253 · Apr 28, 2016 · 6,422 vehicles · 4,729 repaired

Risk. Trailer brake lights that are inoperative can increase the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2017 Q3

Electrical system

Recall 16V-202 · Apr 11, 2016 · 23,930 vehicles · 20,211 repaired

Risk. An unintended shift into neutral will prevent the vehicle from being moved.

Problem, fix and repair progress →

96%repaired · 2017 Q2

Electronic stability control (ESC)

Recall 16V-076 · Feb 10, 2016 · 57 vehicles · 55 repaired

Risk. Operating the vehicle with the ESC off may increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2016 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Ram Promaster safety ratings

2016 Ram Promaster VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Promaster owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel…
Complaint 11702191 · Dec 1, 2025
The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were…
Complaint 11671916 · Jul 8, 2025 · 170,000 miles
The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found.…
Complaint 11443702 · Dec 13, 2021 · 40,000 miles

Own a 2016 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.