Other: labelsRecall 17V-273 · 2014–2017 Ram Promaster
Chrysler (FCA US LLC) recall 17V-273 covers 113,896 2014–2017 Ram Promaster for a other: labels problem, reported to NHTSA on April 25, 2017. The manufacturer's latest report (2018 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 17V273000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The fix
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 29 vehicles were listed as unreachable.
Vehicles in this recall
Built from July 1, 2013 to April 24, 2017. Not every vehicle in these model years is included; check by VIN.