Electrical systemRecall 16V-202 · 2015–2016 Ram Promaster
Chrysler (FCA US LLC) recall 16V-202 covers 23,930 2015–2016 Ram Promaster for a electrical system problem, reported to NHTSA on April 11, 2016. The manufacturer's latest report (2017 Q3) shows 84% of affected vehicles repaired.
Source: NHTSA recall 16V202000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
The risk
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
84%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 224 vehicles were listed as unreachable.
Vehicles in this recall
Built from September 26, 2014 to March 5, 2016. Not every vehicle in these model years is included; check by VIN.