repaired · 2026 Q3
Latch/anchor:
NewRisk. An unsecured wheelchair can move during transit, increasing the risk of injury.
2021 Ram PromasterProblems, recalls & complaints
NHTSA has logged 111 owner complaints about the 2021 Ram Promaster, most often about the back over prevention. It is covered by 8 safety recalls, and for recall 25V-552 the manufacturer reports only 12% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 9, 2026. Updated daily.
Complaints by system
Where the 2021 Ram Promaster has problems
111 complaints grouped by the system owners reported.
24Back over prevention1 crash/fire/injury
19Electrical system2 crash/fire/injury
14Lane departure
13Power train1 crash/fire/injury
8Service brakes
7Wheels
7Engine and engine cooling
6Engine
6Seat belts
2911 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Back over prevention | 24 | 1 |
| Electrical system | 19 | 2 |
| Lane departure | 14 | 0 |
| Power train | 13 | 1 |
| Service brakes | 8 | 0 |
| Wheels | 7 | 0 |
| Engine and engine cooling | 7 | 0 |
| Engine | 6 | 2 |
| Seat belts | 6 | 0 |
| 11 other systems | 29 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2021 Ram Promaster recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Cooling system: radiator assembly
Risk. Electrical circuits that overheat increase the risk of a fire.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
repaired · 2026 Q2
Other: labels
Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury.
Show 4 more recalls
repaired · 2021 Q1
Electronic stability control (ESC)
Risk. Driving with an inoperative electronic stability control system can increase the risk of a crash.
repaired · 2026 Q3
Electrical system: wiring
Risk. An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to…
repaired · 2025 Q4
Internal: park pawl
Risk. A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
repaired · 2023 Q3
Seat belts
Risk. An unsecured child restraint system can increase the risk of injury during a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2021 vs. every other Promaster year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score
'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2021 Ram Promaster safety ratings
2021 Ram ProMaster VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Promaster owners report
Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact…
The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact…
The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed…
Own a 2021 Promaster?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.