Internal: park pawlRecall 23V-301 · 2019–2021 Ram Promaster

Chrysler (FCA US, LLC) recall 23V-301 covers 165,503 2019–2021 Ram Promaster for a internal: park pawl problem, reported to NHTSA on April 27, 2023. The manufacturer's latest report (2025 Q4) shows 67% of affected vehicles repaired.

67%
Vehicles repaired110,352 of 165,503 · 2025 Q4
Vehicles affected165,5031 model
ReportedApr 27, 2023Owners notified Jun 22, 2023
Complaints since40Same system, after the recall

Source: NHTSA recall 23V301000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

The risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

What to do

The fix

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,807 vehicles were listed as unreachable.

0%50%100%2023 Q22025 Q4
1 model

Vehicles in this recall