Steering: electric power assist system
NewRisk. A loss of power steering assist can increase the risk of a crash.
NHTSA has logged 13 owner complaints about the 2024 Ram Promaster, most often about the engine. It is covered by 6 safety recalls, and for recall 25V-720 the manufacturer reports only 34% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily.
13 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 4 | 1 |
| Electrical system | 4 | 1 |
| Forward collision avoidance | 3 | 0 |
| Steering | 3 | 0 |
| Lane departure | 1 | 0 |
| Visibility | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A loss of power steering assist can increase the risk of a crash.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Risk. Electrical circuits that overheat increase the risk of a fire.
Risk. A loss of drive power increases the risk of a crash.
Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score
2024 Ram ProMaster CV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 40 MPH, several warning lights illuminated. In addition, the engine overheating message was displayed.The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The vehicle was…
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.