2024 Ram PromasterProblems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2024 Ram Promaster, most often about the engine. It is covered by 6 safety recalls, and for recall 25V-720 the manufacturer reports only 34% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily.

Complaints by system

Where the 2024 Ram Promaster has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine41
Electrical system41
Forward collision avoidance30
Steering30
Lane departure10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2024 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

34%repaired · 2026 Q3

Cooling system: radiator assembly

Recall 25V-720 · Oct 23, 2025 · 300,691 vehicles · 101,508 repaired

Risk. Electrical circuits that overheat increase the risk of a fire.

Problem, fix and repair progress →

Show 2 more recalls
63%repaired · 2026 Q3

Sensing system: camera

Recall 25V-330 · May 21, 2025 · 235,640 vehicles · 149,571 repaired

Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

58%repaired · 2026 Q2

Other: labels

Recall 24V-416 · Jun 6, 2024 · 266 vehicles · 154 repaired

Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2024 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Ram Promaster safety ratings

2024 Ram ProMaster CV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What Promaster owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 40 MPH, several warning lights illuminated. In addition, the engine overheating message was displayed.The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The vehicle was…
Complaint 11776178 · Nov 6, 2026 · 14,000 miles
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Complaint 11741582 · Jun 2, 2026
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire…
Complaint 11726803 · Mar 24, 2026

Own a 2024 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.