no report yet
Steering: electric power assist system
NewRisk. A loss of power steering assist can increase the risk of a crash.
2023 Ram PromasterProblems, recalls & complaints
NHTSA has logged 97 owner complaints about the 2023 Ram Promaster, most often about the steering. It is covered by 6 safety recalls, and for recall 25V-720 the manufacturer reports only 34% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 3, 2026. Updated daily.
Complaints by system
Where the 2023 Ram Promaster has problems
97 complaints grouped by the system owners reported.
39Steering
25Electrical system4 crash/fire/injury
15Engine and engine cooling1 crash/fire/injury
10Engine3 crash/fire/injury
9Fuel/propulsion system
8Forward collision avoidance
4Lane departure
4Power train
4Service brakes
66 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 39 | 0 |
| Electrical system | 25 | 4 |
| Engine and engine cooling | 15 | 1 |
| Engine | 10 | 3 |
| Fuel/propulsion system | 9 | 0 |
| Forward collision avoidance | 8 | 0 |
| Lane departure | 4 | 0 |
| Power train | 4 | 0 |
| Service brakes | 4 | 0 |
| 6 other systems | 6 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2023 Ram Promaster recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Latch/anchor:
NewRisk. An unsecured wheelchair can move during transit, increasing the risk of injury.
repaired · 2026 Q3
Cooling system: radiator assembly
Risk. Electrical circuits that overheat increase the risk of a fire.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Show 2 more recalls
repaired · 2026 Q2
Other: labels
Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury.
repaired · 2026 Q1
Front: buckle assembly
Risk. A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2023 vs. every other Promaster year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score
'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2023 Ram Promaster safety ratings
2023 Ram ProMaster CV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Optional
1 investigation
NHTSA defect investigations
Federal investigations that included the 2023 Ram Promaster, and the recalls they led to.
- Loss of Power Steering AssistLed to recall 26E-067
In owners' words
What Promaster owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
RAM is or was (I hope someone checks) still selling the part with the defective recalled steering assembly for the issue with the corroded wiring harness. My van has been sitting in the shop for nearly a month disabled due to their entire steering system failing from this recalled issue, on top of…
Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was…
The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 60 MPH, the steering wheel failed to turn in the intended direction. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with electronic power…
Own a 2023 Promaster?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.