2019 Dodge JourneyProblems, recalls & complaints

NHTSA has logged 103 owner complaints about the 2019 Dodge Journey, most often about the electrical system. It is covered by 1 safety recall, and for recall 25V-552 the manufacturer reports only 12% of affected cars repaired.

2019 Dodge Journey

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2019 Dodge Journey has problems

103 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system241
Back over prevention201
Air bags94
Engine90
Exterior lighting80
Power train70
Seat belts51
Service brakes52
Seats40
11 other systems192

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2019 Dodge Journey recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2026 Q3

Sensing system: camera

Recall 25V-552 · Aug 26, 2025 · 219,577 vehicles · 26,975 repaired

Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Best & worst years

2019 vs. every other Journey year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Journey median. How we score

'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Dodge Journey safety ratings

2019 DODGE JOURNEY SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2019 Dodge Journey frontal crash test, NHTSA
Frontal crash★★★★★
2019 Dodge Journey side barrier test, NHTSA
Side barrier★★★★★
2019 Dodge Journey side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (18.5% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2019 Dodge Journey, and the recalls they led to.

  1. Vehicle entrapmentEA24003 · still open
    Open
  2. Active Head Rest Inadvertent DeploymentPE19014 · closed Feb 25, 2026
    No recall
  3. Back up camera failurePE24006 · closed Sep 26, 2025
    Led to recall 25E-052
In owners' words

What Journey owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and…
Complaint 11757289 · Aug 16, 2026
The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is…
Complaint 11754187 · Aug 1, 2026
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit…
Complaint 11741059 · May 30, 2026

Own a 2019 Journey?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.