2012 Dodge JourneyProblems, recalls & complaints

NHTSA has logged 377 owner complaints about the 2012 Dodge Journey, most often about the electrical system. It is covered by 6 safety recalls, and for recall 17V-432 the manufacturer reports only 57% of affected cars repaired.

2012 Dodge Journey

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 25, 2026. Updated daily. Photo: U.S. National Highway Traffic Safety Administration, Public domain.

Complaints by system

Where the 2012 Dodge Journey has problems

377 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1165
Engine978
Service brakes968
Electronic stability control (ESC)441
Power train363
Air bags2914
Steering234
Vehicle speed control200
Fuel/propulsion system141
15 other systems995

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2012 Dodge Journey recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

57%repaired · 2018 Q4

Air bags: frontal

Recall 17V-432 · Jul 7, 2017 · 363,480 vehicles · 206,369 repaired

Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Problem, fix and repair progress →

64%repaired · 2017 Q3

Hydraulic power assist: hose, piping, and connections

Recall 16V-273 · May 6, 2016 · 8,569 vehicles · 5,482 repaired

Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2017 Q1

Electronic stability control (ESC)

Recall 15V-675 · Oct 19, 2015 · 275,187 vehicles · 195,445 repaired

Risk. If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Problem, fix and repair progress →

69%repaired · 2017 Q1

Engine and engine cooling: engine

Recall 15V-431 · Jul 7, 2015 · 145,379 vehicles · 99,907 repaired

Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Engine and engine cooling

Recall 11V-487 · Sep 29, 2011 · 667 vehicles

Risk. CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Mileage at failure

When do electrical system problems start?

85kmiles, median

Based on the odometer reading in 80 electrical system complaints. 64% were reported before 100,000 miles.

median0k50k100k150k200k+
11under 30k miles51under 100k miles29100k miles or more
Best & worst years

2012 vs. every other Journey year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Journey median. How we score

'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Dodge Journey safety ratings

2012 Dodge Journey SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2012 Dodge Journey frontal crash test, NHTSA
Frontal crash★★★★★
2012 Dodge Journey side barrier test, NHTSA
Side barrier★★★★★
2012 Dodge Journey side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.9% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Dodge Journey, and the recalls they led to.

  1. Vehicle entrapmentEA24003 · still open
    Open
  2. Active Head Rest Inadvertent DeploymentPE19014 · closed Feb 25, 2026
    No recall
In owners' words

What Journey owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident
Complaint 11755599 · Aug 8, 2026
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle…
Complaint 11718174 · Feb 15, 2026
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of…
Complaint 11648187 · Mar 13, 2025

Own a 2012 Journey?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.