repaired · 2019 Q4
Electrical system: software
Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
2014 Dodge JourneyProblems, recalls & complaints
NHTSA has logged 416 owner complaints about the 2014 Dodge Journey, most often about the electrical system. It is covered by 7 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 25, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.
Complaints by system
Where the 2014 Dodge Journey has problems
416 complaints grouped by the system owners reported.
106Electrical system11 crash/fire/injury
98Engine7 crash/fire/injury
80Service brakes10 crash/fire/injury
46Air bags17 crash/fire/injury
43Seats7 crash/fire/injury
41Electronic stability control (ESC)3 crash/fire/injury
36Power train1 crash/fire/injury
28Steering
22Vehicle speed control
8616 other systems11 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 106 | 11 |
| Engine | 98 | 7 |
| Service brakes | 80 | 10 |
| Air bags | 46 | 17 |
| Seats | 43 | 7 |
| Electronic stability control (ESC) | 41 | 3 |
| Power train | 36 | 1 |
| Steering | 28 | 5 |
| Vehicle speed control | 22 | 3 |
| 16 other systems | 86 | 11 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
7 recalls
2014 Dodge Journey recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q2
Equipment
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
repaired · 2018 Q4
Air bags: frontal
Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
repaired · 2017 Q3
Hydraulic power assist: hose, piping, and connections
Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Show 3 more recalls
repaired · 2017 Q1
Electronic stability control (ESC)
Risk. If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
repaired · 2017 Q1
Engine and engine cooling: engine
Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
repaired · 2016 Q3
Other: labels
Risk. With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.
Mileage at failure
When do electrical system problems start?
47kmiles, median
Based on the odometer reading in 71 electrical system complaints. 80% were reported before 100,000 miles.
26under 30k miles57under 100k miles14100k miles or more
Best & worst years
2014 vs. every other Journey year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Journey median. How we score
'09'10'11'12'13'14'15'16'17'18'19'20
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2014 Dodge Journey safety ratings
2014 Dodge Journey SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (17.9% risk)
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
2 investigations
NHTSA defect investigations
Federal investigations that included the 2014 Dodge Journey, and the recalls they led to.
- Vehicle entrapmentOpen
- Active Head Rest Inadvertent DeploymentNo recall
In owners' words
What Journey owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the…
Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to…
Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is…
Own a 2014 Journey?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.