2017 Chrysler PacificaProblems, recalls & complaints

NHTSA has logged 1,546 owner complaints about the 2017 Chrysler Pacifica, most often about the engine. It is covered by 11 safety recalls, and for recall 18V-332 the manufacturer reports only 75% of affected cars repaired.

2017 Chrysler Pacifica

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2017 Chrysler Pacifica has problems

1,546 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine52612
Power train47411
Electrical system3979
Steering2897
Vehicle speed control9015
Service brakes8314
Fuel/propulsion system701
Structure637
Electronic stability control (ESC)270
24 other systems17418

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

11 recalls

2017 Chrysler Pacifica recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

90%repaired · 2025 Q2

Wiring: connectors/plugs/receptacles

Recall 23V-010 · Jan 17, 2023 · 67,117 vehicles · 60,559 repaired

Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2020 Q3

Electrical system: 12v/24v/48v battery

Recall 19V-348 · May 9, 2019 · 198,731 vehicles · 171,465 repaired

Risk. A loss of power steering assist or a stall can increase the risk of crash.

Problem, fix and repair progress →

Show 7 more recalls
91%repaired · 2019 Q4

Anti-theft: control module

Recall 18V-395 · Jun 14, 2018 · 240,242 vehicles · 217,939 repaired

Risk. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

86%repaired · 2019 Q1

Seat belts: rear/other

Recall 17V-542 · Aug 31, 2017 · 47,927 vehicles · 41,112 repaired

Risk. Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Problem, fix and repair progress →

91%repaired · 2018 Q4

Driveline: differential unit

Recall 17V-482 · Jul 28, 2017 · 524 vehicles · 478 repaired

Risk. A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Problem, fix and repair progress →

76%repaired · 2018 Q4

Foundation components: hoses, lines/piping, and fittings

Recall 17V-342 · May 25, 2017 · 371 vehicles · 283 repaired

Risk. The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Problem, fix and repair progress →

92%repaired · 2017 Q4

Seat belts: rear/other

Recall 16V-490 · Jun 30, 2016 · 3,620 vehicles · 3,345 repaired

Risk. If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Mileage at failure

When do engine problems start?

19kmiles, median

Based on the odometer reading in 246 engine complaints. 96% were reported before 100,000 miles.

median0k50k100k150k200k+
158under 30k miles237under 100k miles9100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

16 owners mentioned a cost

$3,744median

Middle half: $1,925 – $9,096

Electrical system

12 owners mentioned a cost

$740median

Middle half: $350 – $1,425

Steering

10 owners mentioned a cost

$3,750median

Middle half: $2,950 – $4,338

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2017 vs. every other Pacifica year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pacifica median. How we score

'04'05'06'07'08'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2017 Chrysler Pacifica, and the recalls they led to.

  1. Stall/Loss of Motive PowerDP17003 · closed Mar 1, 2018
    Led to recall 18V-049
  2. Intermittent Loss of Electric Power SteeringPE25009 · still open
    Open
  3. Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)RQ24001 · still open
    Led to recall 26V-362
In owners' words

What Pacifica owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I experienced the red turtle light on a trip to [XXX] two weeks ago. It was intermittent, it would come on and go off within about 5 seconds total. I realized the fire hazard risk recall had not been completed. Upon returning home I took my vehicle to the dealer. At that point I did not have a cel…
Complaint 11776056 · Nov 5, 2026
While driving and accelerating in the Walmart parking lot, the van immediately locked up, slammed myself and my kids forward, and was locked where it would not engage any gear other than park.
Complaint 11773335 · Oct 23, 2026
The contact owns a 2017 Chrysler Pacifica. The contact stated that while in reverse(R), the rear-view camera displayed a black or distorted image. The contact stated that the vehicle occasionally shut off while driving at various speeds. The "Check Engine" and "Shift to Park" messages were…
Complaint 11772991 · Oct 22, 2026 · 128,000 miles

Own a 2017 Pacifica?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.