Anti-theft: control moduleRecall 18V-395 · 2017–2018 Chrysler Pacifica

Chrysler (FCA US LLC) recall 18V-395 covers 240,242 2017–2018 Chrysler Pacifica for a anti-theft: control module problem, reported to NHTSA on June 14, 2018. The manufacturer's latest report (2019 Q4) shows 91% of affected vehicles repaired.

91%
Vehicles repaired217,939 of 240,242 · 2019 Q4
Vehicles affected240,2421 model
ReportedJun 14, 2018Owners notified Jul 9, 2018
Complaints since598Same system, after the recall

Source: NHTSA recall 18V395000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

The risk

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

What to do

The fix

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,056 vehicles were listed as unreachable.

0%50%100%2018 Q32019 Q4
1 model

Vehicles in this recall

Built from June 15, 2016 to April 6, 2018. Not every vehicle in these model years is included; check by VIN.