Anti-theft: control moduleRecall 18V-395 · 2017–2018 Chrysler Pacifica
Chrysler (FCA US LLC) recall 18V-395 covers 240,242 2017–2018 Chrysler Pacifica for a anti-theft: control module problem, reported to NHTSA on June 14, 2018. The manufacturer's latest report (2019 Q4) shows 91% of affected vehicles repaired.
Source: NHTSA recall 18V395000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
The fix
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
91%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,056 vehicles were listed as unreachable.
Vehicles in this recall
Built from June 15, 2016 to April 6, 2018. Not every vehicle in these model years is included; check by VIN.