repaired · 2026 Q3
Propulsion system: traction battery
Park outsideNewRisk. A vehicle fire increases the risk of injury.
2020 Chrysler PacificaProblems, recalls & complaints
NHTSA has logged 176 owner complaints about the 2020 Chrysler Pacifica, most often about the electrical system. It is covered by 5 safety recalls, and for recall 23V-010 the manufacturer reports only 90% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.
Complaints by system
Where the 2020 Chrysler Pacifica has problems
176 complaints grouped by the system owners reported.
67Electrical system2 crash/fire/injury
54Engine
40Power train
32Steering1 crash/fire/injury
10Fuel/propulsion system
7Seats
5Forward collision avoidance
5Vehicle speed control
5Service brakes
3414 other systems5 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 67 | 2 |
| Engine | 54 | 0 |
| Power train | 40 | 0 |
| Steering | 32 | 1 |
| Fuel/propulsion system | 10 | 1 |
| Seats | 7 | 1 |
| Forward collision avoidance | 5 | 1 |
| Vehicle speed control | 5 | 0 |
| Service brakes | 5 | 1 |
| 14 other systems | 34 | 5 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2020 Chrysler Pacifica recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Latch/anchor:
NewRisk. An unsecured wheelchair can move during transit, increasing the risk of injury.
repaired · 2020 Q4
Side/window: curtain
Risk. An air bag that does not deploy during a crash increases the risk of injury.
repaired · 2025 Q2
Wiring: connectors/plugs/receptacles
Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Show 1 more recall
repaired · 2022 Q1
Sensing system: camera
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.
Best & worst years
2020 vs. every other Pacifica year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pacifica median. How we score
'04'05'06'07'08'16'17'18'19'20'21'22'23'24'25'26'27
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Chrysler Pacifica safety ratings
2020 Chrysler Pacifica VAN AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
2 investigations
NHTSA defect investigations
Federal investigations that included the 2020 Chrysler Pacifica, and the recalls they led to.
- Transmission fault leading to loss of motive powerLed to recall 23V-010
- Loss of motive power due to an internal wiring connector short.Open
In owners' words
What Pacifica owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Over the past couple of years the auto start-stop system has progressively gotten worse with erratic issues. I've been to the dealership, and have replaced the main and aux batteries multiple times to reset the system and fix the problem. New batteries do not fix the problem. The vehicle's…
File an Immediate NHTSA Safety Complaint (Do This Tonight) The vehicle intermittently stalls completely while decelerating or braking at low speeds when the engine is warm. The dashboard flashes an ACC/FCW warning as the engine dies. This requires a full shift into Park to restart in active…
My 2020 Chrysler Pacifica Plug-In Hybrid (VIN [XXX]) is covered by safety recall NHTSA 26V-362 / FCA 52D (shown as "Recall Incomplete" on NHTSA's VIN lookup as of October 17, 2026), high-voltage battery fire risk. FCA advises owners not to charge the vehicle and to park it outside, away from…
Own a 2020 Pacifica?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.