2021 Chrysler PacificaProblems, recalls & complaints

NHTSA has logged 381 owner complaints about the 2021 Chrysler Pacifica, most often about the electrical system. It is covered by 7 safety recalls, and for recall 23V-010 the manufacturer reports only 90% of affected cars repaired.

2021 Chrysler Pacifica

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2021 Chrysler Pacifica has problems

381 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1565
Engine1442
Power train1203
Fuel/propulsion system811
Back over prevention280
Vehicle speed control230
Steering170
Forward collision avoidance162
Seats130
10 other systems4310

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2021 Chrysler Pacifica recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

44%repaired · 2026 Q3

Propulsion system: traction battery

Park outsideNew

Recall 26V-362 · Jun 4, 2026 · 17,277 vehicles · 7,560 repaired

Risk. A vehicle fire increases the risk of injury.

Problem, fix and repair progress →

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

1%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-877 · Dec 17, 2025 · 1,019 vehicles · 9 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2020 Q4

Side/window: curtain

Recall 24V-793 · Oct 24, 2024 · 26 vehicles · 26 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

Show 3 more recalls
91%repaired · 2026 Q3

Sensing system: camera

Recall 24V-436 · Jun 13, 2024 · 1,033,433 vehicles · 940,440 repaired

Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2025 Q2

Wiring: connectors/plugs/receptacles

Recall 23V-010 · Jan 17, 2023 · 67,117 vehicles · 60,559 repaired

Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Best & worst years

2021 vs. every other Pacifica year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pacifica median. How we score

'04'05'06'07'08'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Chrysler Pacifica safety ratings

2021 Chrysler Pacifica VAN AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2021 Chrysler Pacifica frontal crash test, NHTSA
Frontal crash★★★★★
2021 Chrysler Pacifica side barrier test, NHTSA
Side barrier★★★★★
2021 Chrysler Pacifica side pole test, NHTSA
Side pole★★★★★
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2021 Chrysler Pacifica, and the recalls they led to.

  1. Transmission fault leading to loss of motive powerPE22008 · closed Mar 27, 2024
    Led to recall 23V-010
  2. Loss of motive power due to an internal wiring connector short.RQ24004 · still open
    Open
In owners' words

What Pacifica owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

We drive an 2021 Pasifica hybrid crysler van. We got a recall card for the hybrid battery. We took it into the dealership they installed the software, said it passed, then a month later engine light came on. We took it back to the dealership they scanned it and done a soak test and everything else…
Complaint 11776096 · Nov 5, 2026
We took our van in for the 52d recall of the battery being defective and can catch on fire!! for our 2021 crysler pasifica hybrid van for them to update the software for the hybrid battery and to monitor it. Not even a month later we had to take it back to the dealership mechanic because the check…
Complaint 11775682 · Nov 4, 2026
We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52D. Because the hybrid battery will catch fire. We…
Complaint 11774175 · Oct 28, 2026

Own a 2021 Pacifica?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.