Wiring: connectors/plugs/receptaclesRecall 23V-010 · 2017–2023 Chrysler Pacifica

Chrysler (FCA US, LLC) recall 23V-010 covers 67,117 2017–2023 Chrysler Pacifica for a wiring: connectors/plugs/receptacles problem, reported to NHTSA on January 17, 2023. The manufacturer's latest report (2025 Q2) shows 90% of affected vehicles repaired.

90%
Vehicles repaired60,559 of 67,117 · 2025 Q2
Vehicles affected67,1171 model
ReportedJan 17, 2023Owners notified Feb 23, 2023
Complaints since595Same system, after the recall

Source: NHTSA recall 23V010000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

The risk

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

What to do

The fix

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 277 vehicles were listed as unreachable.

0%50%100%2023 Q12025 Q2
1 model

Vehicles in this recall

Background

The investigation behind this recall

  1. Transmission fault leading to loss of motive powerPE22008 · closed Mar 27, 2024
    NHTSA