Electrical system: 12v/24v/48v batteryRecall 19V-348 · 2017–2019 Chrysler Pacifica
Chrysler (FCA US LLC) recall 19V-348 covers 198,731 2017–2019 Chrysler Pacifica for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on May 9, 2019. The manufacturer's latest report (2020 Q3) shows 86% of affected vehicles repaired.
Source: NHTSA recall 19V348000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
The risk
A loss of power steering assist or a stall can increase the risk of crash.
The fix
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
86%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,152 vehicles were listed as unreachable.
Vehicles in this recall
Built from October 11, 2016 to November 20, 2018. Not every vehicle in these model years is included; check by VIN.