Electrical system: softwareRecall 18V-049 · 2017 Chrysler Pacifica
Chrysler (FCA US LLC) recall 18V-049 covers 153,859 2017 Chrysler Pacifica for a electrical system: software problem, reported to NHTSA on January 11, 2018. The manufacturer's latest report (2019 Q2) shows 95% of affected vehicles repaired.
Source: NHTSA recall 18V049000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
The risk
An engine stall can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
95%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 475 vehicles were listed as unreachable.
Vehicles in this recall
Built from November 23, 2015 to June 29, 2017. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Stall/Loss of Motive PowerNHTSA