Power train: automatic transmissionRecall 23V-302 · 2016–2017 Jeep Cherokee

Chrysler (FCA US, LLC) recall 23V-302 covers 25,980 2016–2017 Jeep Cherokee for a power train: automatic transmission problem, reported to NHTSA on April 27, 2023. The manufacturer's latest report (2025 Q1) shows 62% of affected vehicles repaired.

62%
Vehicles repaired16,027 of 25,980 · 2025 Q1
Vehicles affected25,9801 model
ReportedApr 27, 2023Owners notified May 11, 2023
Complaints since490Same system, after the recall

Source: NHTSA recall 23V302000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

The risk

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

What to do

The fix

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

62%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 455 vehicles were listed as unreachable.

0%50%100%2023 Q22025 Q1
1 model

Vehicles in this recall