Axle assembly: axle shaftRecall 18V-494 · 2018 Jeep Cherokee
Chrysler (FCA US LLC) recall 18V-494 covers 702 2018 Jeep Cherokee for a axle assembly: axle shaft problem, reported to NHTSA on July 26, 2018. The manufacturer's latest report (2019 Q4) shows 82% of affected vehicles repaired.
Source: NHTSA recall 18V494000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
The risk
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
82%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11 vehicles were listed as unreachable.
Vehicles in this recall
Built from October 30, 2017 to November 4, 2017. Not every vehicle in these model years is included; check by VIN.