Power train: automatic transmissionRecall 19V-447 · 2014 Jeep Cherokee
Chrysler (FCA US LLC) recall 19V-447 covers 81,615 2014 Jeep Cherokee for a power train: automatic transmission problem, reported to NHTSA on June 13, 2019. The manufacturer's latest report (2020 Q4) shows 73% of affected vehicles repaired.
Source: NHTSA recall 19V447000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
The risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
73%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,449 vehicles were listed as unreachable.
Vehicles in this recall
Built from February 27, 2013 to July 11, 2014. Not every vehicle in these model years is included; check by VIN.