Body: hatchback/liftgateRecall 15V-393 · 2014–2015 Jeep Cherokee

Chrysler (FCA US LLC) recall 15V-393 covers 99,399 2014–2015 Jeep Cherokee for a body: hatchback/liftgate problem, reported to NHTSA on June 22, 2015. The manufacturer's latest report (2017 Q1) shows 88% of affected vehicles repaired.

88%
Vehicles repaired87,479 of 99,415 · 2017 Q1
Vehicles affected99,3991 model
ReportedJun 22, 2015Owners notified Oct 26, 2015
Complaints since189Same system, after the recall

Source: NHTSA recall 15V393000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

The risk

A short circuit in the liftgate control module may result in a fire.

What to do

The fix

Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,095 vehicles were listed as unreachable.

0%50%100%2015 Q42017 Q1
1 model

Vehicles in this recall

Built from January 4, 2013 to September 10, 2015. Not every vehicle in these model years is included; check by VIN.