Visibility: power window devices and controlsRecall 14V-404 · Buick and Chevrolet vehicles

General Motors LLC recall 14V-404 covers 184,611 Buick and Chevrolet vehicles for a visibility: power window devices and controls problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2016 Q1) shows 66% of affected vehicles repaired.

66%
Vehicles repaired120,923 of 184,611 · 2016 Q1
Vehicles affected184,6117 models
ReportedJul 2, 2014Owners notified Oct 3, 2014
Complaints since38Same system, after the recall

Source: NHTSA recall 14V404000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.

The risk

A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.

What to do

The fix

GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

66%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 673 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q1
7 models

Vehicles in this recall

Built from February 2, 2005 to May 14, 2007. Not every vehicle in these model years is included; check by VIN.