Equipment: electricalRecall 14V-417 · Buick and Chevrolet vehicles
General Motors LLC recall 14V-417 covers 2,990 Buick and Chevrolet vehicles for a equipment: electrical problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2015 Q4) shows 79% of affected vehicles repaired.
Source: NHTSA recall 14V417000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
The risk
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
The fix
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
79%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 19 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 10, 2011 to September 9, 2013. Not every vehicle in these model years is included; check by VIN.