Electrical system: ignitionRecall 14V-490 · 2002–2004 Saturn VUE

General Motors LLC recall 14V-490 covers 202,155 2002–2004 Saturn VUE for a electrical system: ignition problem, reported to NHTSA on August 8, 2014. The manufacturer's latest report (2016 Q1) shows 27% of affected vehicles repaired.

27%
Vehicles repaired53,675 of 202,155 · 2016 Q1
Vehicles affected202,1551 model
ReportedAug 8, 2014Owners notified Oct 20, 2014
Complaints since79Same system, after the recall

Source: NHTSA recall 14V490000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

The risk

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

What to do

The fix

GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

27%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8,212 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q1
1 model

Vehicles in this recall

Built from September 11, 2001 to April 6, 2004. Not every vehicle in these model years is included; check by VIN.