2004 Saturn VUEProblems, recalls & complaints

NHTSA has logged 276 owner complaints about the 2004 Saturn VUE, most often about the power train. It is covered by 2 safety recalls, and for recall 14V-490 the manufacturer reports only 27% of affected cars repaired.

2004 Saturn VUE

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 24, 2025. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2004 Saturn VUE has problems

276 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train936
Electrical system783
Suspension336
Air bags1811
Steering163
Engine and engine cooling160
Structure113
Exterior lighting83
Engine81
17 other systems565

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2004 Saturn VUE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2016 Q1

Electrical system: ignition

Recall 14V-490 · Aug 8, 2014 · 202,155 vehicles · 53,675 repaired

Risk. If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if…

Problem, fix and repair progress →

–no report yet

Other: labels

Recall 03V-519 · Dec 19, 2003 · 6,134 vehicles

Risk. IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Saturn.

Mileage at failure

When do power train problems start?

85kmiles, median

Based on the odometer reading in 82 power train complaints. 67% were reported before 100,000 miles.

median0k50k100k150k200k+
14under 30k miles55under 100k miles27100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

10 owners mentioned a cost

$4,250median

Middle half: $3,000 – $5,243

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2004 vs. every other VUE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the VUE median. How we score

'02'03'04'05'06'07'08'09'10
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2004 Saturn VUE safety ratings

2004 Saturn VUE 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2004 Saturn VUE frontal crash test, NHTSA
Frontal crashNot rated
2004 Saturn VUE side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 3 stars (20.9% risk)
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2004 Saturn VUE, and the recalls they led to.

  1. REAR SUSPENSION TOE CONTROL LINKPE04052 · closed Nov 1, 2004
    No recall
In owners' words

What VUE owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

Transmission has Lube issues for Honda and TRANSGO HONDALK fixes that but requires several hours labor pulling transmission. Transmission and torque converter overheat causing failure. Mine overheated and stalled crossing traffic, wouldn't go into gear. Caused accident.
Complaint 11553676 · Nov 5, 2023
WHILE DRIVING TRANSMISSION WILL JUMP OUT OF GEAR,NEED TO SHIFT GEAR SELECTOR INTO NEUTRAL,THEN BACK INTO DRIVE,SOMETIMES MORE THAN ONCE.WE HAVE AVOIDED SEVERAL SERIOUS INCIDENTS SINCE THIS PROBLEMATIC ISSUE STARTED.VEHICLE WAS CHECKED OUT SEVERAL TIMES AT SATURN OF MODESTO.CA.NOW OUT OF…
Complaint 11048108 · Nov 22, 2017 · 45,000 miles
MOVING ALONG IN STREET TRAFFIC, STOPPED AT A LIGHT, THEN WENT TO GO FORWARD, TRANSMISSION ONLY WENT FORWARD IN LOW GEAR. TOWED TO REPAIR GARAGE BUT THEY WANT $500 JUST TO LOOK AT IT.
Complaint 11043028 · Nov 3, 2017 · 120,000 miles

Own a 2004 VUE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.