Hybrid propulsion systemRecall 14V-581 · Infiniti vehicles

Nissan North America, Inc. recall 14V-581 covers 5,412 Infiniti vehicles for a hybrid propulsion system problem, reported to NHTSA on September 22, 2014. The manufacturer's latest report (2016 Q1) shows 97% of affected vehicles repaired.

97%
Vehicles repaired5,236 of 5,412 · 2016 Q1
Vehicles affected5,4122 models
ReportedSep 22, 2014Owners notified Nov 1, 2014
Complaints since1Same system, after the recall

Source: NHTSA recall 14V581000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

The risk

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

What to do

The fix

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q12016 Q1
2 models

Vehicles in this recall

Built from December 10, 2012 to June 25, 2014. Not every vehicle in these model years is included; check by VIN.