2014 Infiniti Q50 HybridProblems, recalls & complaints

NHTSA has logged 20 owner complaints about the 2014 Infiniti Q50 Hybrid, most often about the steering. It is covered by 5 safety recalls, and for recall 16V-244 the manufacturer reports only 77% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 11, 2025. Updated daily.

Complaints by system

Where the 2014 Infiniti Q50 Hybrid has problems

20 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering72
Electrical system51
Engine40
Service brakes30
Vehicle speed control21
Air bags20
Fuel/propulsion system20
Wheels10
Engine and engine cooling10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2014 Infiniti Q50 Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

90%repaired · 2017 Q4

Steering: automated/adaptive steering

Recall 16V-430 · Jun 13, 2016 · 28,182 vehicles · 25,266 repaired

Risk. If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2017 Q3

Sensor: occupant classification

Recall 16V-244 · Apr 26, 2016 · 3,296,947 vehicles · 2,542,355 repaired

Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Problem, fix and repair progress →

97%repaired · 2016 Q1

Hybrid propulsion system

Recall 14V-581 · Sep 22, 2014 · 5,412 vehicles · 5,236 repaired

Risk. The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2016 Q1

Power train: automatic transmission

Recall 14V-582 · Sep 22, 2014 · 817 vehicles · 786 repaired

Risk. The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
95%repaired · 2016 Q1

Engine and engine cooling: engine

Recall 14V-583 · Sep 22, 2014 · 6,562 vehicles · 6,264 repaired

Risk. The vehicle may gradually accelerate due to the throttle chamber reopening.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2014 vs. every other Q50 Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Q50 Hybrid median. How we score

'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Infiniti Q50 Hybrid safety ratings

2014 Infiniti Q50 Hybrid 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 5 stars (9.7% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Infiniti Q50 Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Occupant Classification System FailureRQ15001 · closed Sep 1, 2015
    No recall
In owners' words

What Q50 Hybrid owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering…
Complaint 11641962 · Feb 11, 2025 · 102,000 miles
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken…
Complaint 11622747 · Oct 30, 2024 · 154,000 miles
ON A USUAL MORNING ON MY WAY TO WORK IN NH DRIVING MY Q50 HYBRID SPORT AND APROX. 2 MILES FROM GETTING OFF THE 93 INTERSTATE MY CAR SUDDENDLY PULL ME FROM THE LEFT LANE TO THE RIGHT ONE! SO HARD, I COULD NOT CONTROL IT AND ENDED UP HITTING THE CONCRETE FENCE ON THE REST LANE. THE CRASH WAS SO BAD…
Complaint 11176122 · Feb 10, 2019 · 68,078 miles

Own a 2014 Q50 Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.