SteeringRecall 14V-598 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 14V-598 covers 10,509 Mercedes-Benz vehicles for a steering problem, reported to NHTSA on September 26, 2014. The manufacturer's latest report (2016 Q1) shows 99% of affected vehicles repaired.
Source: NHTSA recall 14V598000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
The risk
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
The fix
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 33 vehicles were listed as unreachable.
Vehicles in this recall
Built from March 28, 2014 to September 18, 2014. Not every vehicle in these model years is included; check by VIN.