Linkages: tie rod assemblyRecall 14V-737 · Mack vehicles

Mack Trucks, Inc. recall 14V-737 covers 1,048 Mack vehicles for a linkages: tie rod assembly problem, reported to NHTSA on November 18, 2014. The manufacturer's latest report (2016 Q2) shows 92% of affected vehicles repaired.

92%
Vehicles repaired961 of 1,048 · 2016 Q2
Vehicles affected1,0482 models
ReportedNov 18, 2014Owners notified Jan 20, 2015
Complaints since0Same system, after the recall

Source: NHTSA recall 14V737000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.

The risk

If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q12016 Q2
2 models

Vehicles in this recall

Built from March 31, 2014 to June 26, 2014. Not every vehicle in these model years is included; check by VIN.