Equipment: recreational vehicle/trailerRecall 15V-102 · Dutchmen and Keystone vehicles

Keystone RV Company recall 15V-102 covers 5,390 Dutchmen and Keystone vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on February 23, 2015. The manufacturer's latest report (2016 Q3) shows 56% of affected vehicles repaired.

56%
Vehicles repaired3,040 of 5,390 · 2016 Q3
Vehicles affected5,3903 models
ReportedFeb 23, 2015Owners notified Apr 7, 2015
Complaints since1Same system, after the recall

Source: NHTSA recall 15V102000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

The risk

If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

What to do

The fix

Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

56%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 241 vehicles were listed as unreachable.

0%50%100%2015 Q22016 Q3
3 models

Vehicles in this recall

Built from November 1, 2012 to February 3, 2015. Not every vehicle in these model years is included; check by VIN.