2014 Keystone MontanaProblems, recalls & complaints

NHTSA has logged 11 owner complaints about the 2014 Keystone Montana, most often about the equipment adaptive/mobility. It is covered by 4 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 10, 2018. Updated daily.

Complaints by system

Where the 2014 Keystone Montana has problems

11 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment adaptive/mobility30
Structure30
Electrical system20
Tires20
Equipment10
Visibility10
Wheels10
Latches/locks/linkages10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2014 Keystone Montana recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

56%repaired · 2016 Q3

Equipment: recreational vehicle/trailer

Recall 15V-102 · Feb 23, 2015 · 5,390 vehicles · 3,040 repaired

Risk. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Problem, fix and repair progress →

75%repaired · 2015 Q3

Equipment: recreational vehicle/trailer

Recall 14V-136 · Mar 21, 2014 · 1,957 vehicles · 1,477 repaired

Risk. If the microwave starts on its own and there are contents inside, a fire could result.

Problem, fix and repair progress →

–no report yet

Equipment

Recall 13V-155 · Apr 23, 2013 · 6,561 vehicles

Risk. If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2014 vs. every other Montana year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Montana median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Keystone Montana, and the recalls they led to.

  1. Emergency Exit ObstructionPE15018 · closed Jul 21, 2015
    Led to recall 15V-409
In owners' words

What Montana owners report

Recent equipment adaptive/mobility complaints filed with NHTSA, shortened. Personal details are removed.

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF…
Complaint 10701147 · Mar 23, 2015
WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN…
Complaint 10692688 · Mar 7, 2015 · 3,000 miles
MALFUNCTION OF AN AUTO-LEVELING HYDRAULIC JACK. WHILE IN TRANSIT THE LEFT FRONT JACK EXTENDED NEARLY COMING IN CONTACT WITH THE ROADWAY. IF THE JACK WOULD HAVE COME INTO CONTACT WITH THE ROADWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I HAVE HAD PROBLEMS WITH THE JACKS SINCE I FIRST…
Complaint 10648438 · Oct 17, 2014 · 3,000 miles

Own a 2014 Montana?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.