Electrical system: softwareRecall 15V-652 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 15V-652 covers 3,177 Mercedes-Benz vehicles for a electrical system: software problem, reported to NHTSA on October 14, 2015. The manufacturer's latest report (2017 Q1) shows 93% of affected vehicles repaired.

93%
Vehicles repaired2,953 of 3,177 · 2017 Q1
Vehicles affected3,1772 models
ReportedOct 14, 2015Owners notified Dec 2, 2015
Complaints since1Same system, after the recall

Source: NHTSA recall 15V652000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.

The risk

The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.

What to do

The fix

Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q42017 Q1
2 models

Vehicles in this recall

Built from May 14, 2013 to September 18, 2015. Not every vehicle in these model years is included; check by VIN.