Equipment: recreational vehicle/trailerRecall 15V-745 · Damon and Four Winds vehicles

Thor Motor Coach recall 15V-745 covers 12,656 Damon and Four Winds vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on November 10, 2015. The manufacturer's latest report (2017 Q2) shows 24% of affected vehicles repaired.

24%
Vehicles repaired3,096 of 12,656 · 2017 Q2
Vehicles affected12,65633 models
ReportedNov 10, 2015Owners notified Jan 6, 2016
Complaints since5Same system, after the recall

Source: NHTSA recall 15V745000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

The risk

Unstable entry and exit steps increase the risk of injury.

What to do

The fix

Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

24%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q12017 Q2
Background

The investigation behind this recall

  1. LCI RV Entry Step FailuresPE15007 · closed Oct 19, 2015
    NHTSA